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Court duty help desks
If you are having difficulties with your mortgage or rent, and are facing court action, get in touch with us. Shelter Cymru provides a help desk at county courts across…Read more...
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Publication of Housing Bill
Shelter Cymru welcomes the publication of the Housing Bill The publication of the Housing Bill is an historical moment for Wales, setting out bold new legislation that will take the housing sector on a path that is distinct from the rest of the UK. Download…
Cardiff musician creates Musical Advent Calendar for Shelter Cymru
A Cardiff musician is being sponsored to release a Christmas-themed song every day from 1 December to 25 December, with… Read more...
Bedroom Tax updated snapshot and toolkit
Bedroom Tax Snapshot November 2013 The best and the worst of landlord and local authority practice, as experienced through our casework.… Read more...
Christmas eCard 2013
Increased engagement with Primary schools to raise awareness of the meaning of home. Pupils were asked to develop an e-card… Read more...
Ride to the Rugby
Our 2014 challenge is to cycle from The Millennium Stadium, Cardiff arriving at The Aviva Stadium, Dublin in time to take your seat for Ireland v Wales in the RBS…
What our clients say
- Extremely helpful and supportive through times of need - would be lost without this service! - I'd be lost without you
- You sorted out my housing problem promptly and weren’t judgemental. - You didn't judge me
- Excellent help and advice at a very difficult time. - Excellent!
- I was facing eviction from my flat in North Wales and without Shelter Cymru to advise me, my landlady would have evicted me for nothing. - I could've been evicted for nothing!
- Shelter Cymru's housing advice service saved my home for my son and myself, it is imperative it is recognised and rewarded. Will be forever grateful for all the help I received. - Forever grateful for everything
- Without the help, advice, support and confidence of my adviser in Wales, I would not have coped. She saved my house from repossession! - You saved my house!
- Brilliant support and advice on housing benefits. Very pleasant easy to understand and put at ease, thank you. - Brilliant support and advice
- Our debt adviser in Swansea was amazing. We don't know how to describe the calming influence and professional way he dealt with our case in a stressful time. - Calming influence
- I can only say that our adviser’s work, efforts and manner in helping us overcome homelessness were excellent. I was most impressed and highly satisfied with his service. The receptionist was also very kind and helpful. - Excellent service
- My debt adviser was very professional, empathetic and worked very hard to obtain a successful outcome. - Professional and worked hard